Why is informed consent important in VA Telehealth?

Informed consent is crucial in VA Telehealth because it ensures that veterans fully understand their rights and the services available to them. This process empowers individuals by providing them with comprehensive information about the telehealth services being offered, including potential benefits, risks, and alternatives. When veterans are informed, they can make knowledgeable decisions regarding their healthcare options, which fosters trust and transparency between them and their healthcare providers. This is especially significant in telehealth, as the remote nature of these services can bring about unique considerations that veterans need to be aware of.

Understanding their rights is not only about the services they are receiving but also involves their ability to ask questions, voice concerns, and the option to discontinue services if they choose to. This understanding lays the foundation for a therapeutic relationship that respects the autonomy and choices of the veteran, ensuring that they feel more engaged and in control of their healthcare journey.