What role do care coordinators play in VA Telehealth?

Care coordinators play a vital role in the VA Telehealth system by assisting veterans in navigating the variety of services available to them and helping to coordinate their care plans. This includes evaluating the specific needs of each veteran, ensuring they have access to the appropriate telehealth resources, and facilitating communication between different healthcare providers involved in the veteran's care. By focusing on a holistic approach to care management, care coordinators enhance the patient experience, streamline services, and ultimately contribute to better health outcomes for veterans using telehealth.

Other roles like performing diagnostic tests, managing financial records, or troubleshooting equipment, while important within the healthcare system, do not encompass the core responsibilities of care coordinators. Care coordinators specifically focus on guiding veterans through their healthcare journey, making option C the most accurate portrayal of their function in the context of VA Telehealth.